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S4: What You Say Matters (James)

James: What You Do Matters (Margaret Feinberg) • 22m

Up Next in James: What You Do Matters (Margaret Feinberg)

  • S5: How You Live Matters (James)

    A common phrase in business is ‘The customer is always right.’ But if
    left unchecked, we can become ‘customers’ who are entitled, impatient,
    and unkind—sharing some of the same attitudes of the wealthy James describes, such as entitlement, impatience, or unkindness.