Live stream preview
S5: How You Live Matters (James)
James: What You Do Matters (Margaret Feinberg)
•
18m
A common phrase in business is ‘The customer is always right.’ But if
left unchecked, we can become ‘customers’ who are entitled, impatient,
and unkind—sharing some of the same attitudes of the wealthy James describes, such as entitlement, impatience, or unkindness.