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The Best Yes, Session 4. Predetermine Your Best Yes
There are two different kinds of no — the small no and the big no. A small no is one we can give quickly. The big no is what happens
when we put off saying the small no to the point that it becomes harder to give, is more painful than if it had been given earlier, or is
now nearly impossible to give. Learn how to say no to the prevailing culture of busyness in order to care for the most important aspects of your life.